We recently partnered with Fourworkx, a cloud-based workforce management solutions provider, to help turn its data management system into a cross-functional, cloud-based program that could forecast workload and staffing needs for the customer service industry.
The increasing trend of consumers using mobile devices instead of PCs or brick-and-mortar stores to shop has created a need for retailers to improve their websites for optimal return. From load time to the nuances of how the text is represented on the page, there are many factors that will turn a visit to a website into a transaction.
As Internet usage on mobile devices continues to grow and exceed that of desktop browsers, it is becoming increasingly important for businesses to have a mobile-friendly website. A responsive website enhances usability and can even help boost conversion rates.
For the second consecutive year, Shinetech Software has been named to two sub-lists in the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing 100: “Best Rising Stars in Revenue Growth” and “Best Rising Stars in Number