Software Development Delivery Model

What is high quality software and How to improve software delivery quality?

It’s not uncommon for a software company sales staff, market researchers or developers to receive blame or hear complaints from end users regarding their expectations and the final product.  If such a situation arises, it’s important to point out the quality of your work so that clients can match their expectations with the quality of what was delivered.  But when it comes to software development, what does quality look like, exactly and how do we measure it?  

At Shinetech one way we measure quality is by ensuring that the following are an essential part of our development best practices:
 

• Complying with the requirements, making sure the software works in accordance with the end user’s needs.
• Delivering a satisfying user experience. The software considers the end user’s operation habit, and lets the user feel comfortable.
• High stability. The software works smoothly, even if users do any illegal operation.
• High performance. Good software is structured with the user in mind, which features such as reduced user wait time.

Use the following guidelines to improve your delivery quality:

Right Understanding of the Requirements

Impact on Quality: Meets business requirements, achieves a satisfying user experience.

Benefit: Less rework means less retesting and fewer cycles, which greatly reduces the overall effort.

Relevant Roles: Client, Project manager, Architect, Developers, Tester.


Design Applications to Reduce Bug Risk

Impact on Quality: Reduces defects.

Benefit: Simpler, cleaner designs results in code that is simpler, cleaner, and easier to test and rework—which means the code will have fewer bugs and those bugs will be easier to diagnose and repair.

Relevant Roles: Architect, Developers.


Efficient Communication

Impact on Quality: Meets business requirements, reduces defects.

Benefit: Software quality is a team sport, and everyone needs to play. So communication between client and team could avoid any unclear and rework. Communication within the team allows all team members to have the same goal on every phase.

Relevant Roles: Client, Project manager, Architect, Developers, Tester.

Optimize the Use of Testing Tools

Impact on Quality: Reduce defects.

Benefit: Automation frees resources from mundane testing to focus on the highest-priority tests and increases test cycles' repeatability.

Relevant Roles: Tester, Developers.

Quality must move beyond the responsibility of QA professionals to become an integrated part of the entire software development life cycle. Incorporating QA in the development process reduces schedule-killing rework, improves user satisfaction, and reduces the risk of untested nonfunctional requirements, such as security and performance. As another added bonus, high-quality delivery will also gain the confidence and trust of customers and create a positive reputation for your company.