{"id":13187,"date":"2023-02-23T03:38:38","date_gmt":"2023-02-23T08:38:38","guid":{"rendered":"https:\/\/www.shinetechsoftware.com\/?post_type=case_study&p=13187"},"modified":"2024-12-23T02:40:50","modified_gmt":"2024-12-23T07:40:50","slug":"how-shinetech-rebuilt-a-saas-platform-for-a-domestic-insurance-company","status":"publish","type":"case_study","link":"https:\/\/shinetechchina.com.cn\/en\/case-studies\/how-shinetech-rebuilt-a-saas-platform-for-a-domestic-insurance-company\/","title":{"rendered":"Rebuilding A SaaS Platform For A Domestic Insurance Company"},"content":{"rendered":"\t\t
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Case Study:<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Revamping a SaaS Platform for a Financial Insurance Company<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSince 2018\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tActive cooperation since 2018 with more work planned ahead\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tStable & Consistent Service\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tNo members changed within the 9-developer team \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tKey Results\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tThe rebuilt platform is now supporting users from 1000+ finance companies\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Client & Requirements<\/b><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The client, an Australian financial insurance company, operated a SaaS-based management platform serving clients in Australia, New Zealand, and Canada. However, the outdated UI and long response times of the aging system hindered business development. In 2018, the client approached us to rebuild and upgrade the platform.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Challenges<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Initially, the client’s requirement was to start with front-end development under a fixed-price model.<\/p>

At the time, our engineers had limited understanding of the client’s business and existing system, and faced the pressure of a tight three-month deadline. Despite this, delivering high-quality work was essential to building trust with the client. Our team dedicated themselves to the project and successfully met the deadline.<\/p>

The positive feedback from users on the client\u2019s side greatly motivated our team, leading them to complete four more projects on time over the next seven months. As a result, the client hired our developers full-time, establishing an ongoing cooperation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cooperation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201cWe have been working with Leon and his team for several years now and the experience has been very positive. The team is accommodating, providing good quality code and proactive in giving feedback when there is opportunity to improve functionalities. We are impressed with the breadth of services they offer, from web design to mobile apps developer and to test automation.\u201d<\/strong>\n\n

----- a Director from the insurance company\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Continuous Learning<\/b><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Shinetech 9-developer team has consistently invested time and energy into understanding the client’s business background and existing system from the very first task. This commitment to continuous learning became a habit maintained throughout the first two years of cooperation. It enabled us to communicate efficiently with the client, accurately understand their needs, ensure quality deliveries, and add significant value to their business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Key Technical Upgrades<\/b><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • We reconstructed the old system to better align with the client’s current business needs. The original independent server and PHP were replaced with a more advanced technical stack consisting of AWS, .NET Core, and Angular.<\/li>\n \t
  • To address slow loading issues, we implemented Single Page Application (SPA) technology, which improved loading times by 30% to 40%.<\/li>\n \t
  • We analyzed the existing UI and enhanced both the visual interface and feature set.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Strengthened Security<\/span><\/strong><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Given the client’s industry requirements, we focused on data security by employing auditing, reinforcement, and scanning technologies to ensure the security performance of the cloud server, guaranteeing that the client’s data remains secure at all times.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    The Results<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    As we enter the fifth year of our cooperation, the trust between both parties has grown significantly.<\/p>

    While the newly built platform is currently 80% complete, encompassing seven sub-systems and two new systems for third-party integration, it is already widely used and serves users from over 1,000 finance companies.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    The Development Team<\/b><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The project\u2019s successful completion in just six months is a testament to the dedication and expertise of our development team. Highlighting the value our clients place on Shinetech\u2019s expertise, nine out of the original ten team members continue to work on the project, providing ongoing support and rolling out new updates while maintaining the system.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n \"Leon\"\n <\/div>\n <\/div>\n
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    \n Project Leader: Leon<\/strong>\n <\/div>\n
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    Leon is responsible for communication with customers about software architecture, development planning, observing and optimizing team workflow.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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    \n \"Keyon\"\n <\/div>\n <\/div>\n
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    \n Senior UX\/UI Designer: Keyon<\/strong>\n <\/div>\n
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    Keyon is working as a UI\/UX designer in the project. He is a senior designer with over 8 years' experience, capable of the whole process of UI&UX design like: requirements, mind map drawing, wire frame drawing, visual design and design handoff. He also has experience in product management,\u00a0 requirements analysis and product structure definition.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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    \n \"Linda\"\n <\/div>\n <\/div>\n
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    \n Senior QA Engineer: Linda<\/strong>\n <\/div>\n
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    With 10 years\u2019 experience, Linda is proficient in software testing theoretical knowledge and practice. She is good at software functional testing, performance testing, and automated testing of interfaces and UIs.
    She is responsible for the testing and quality control of each iteration,\u00a0 implement automated testing and improve the efficiency of problem discovery and problem solving.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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    \n \"Peter\"\n <\/div>\n <\/div>\n
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    \n Senior PHP & .NET Developer: Peter<\/strong>\n <\/div>\n
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    Peter has been working closely with clients since 2019. With over 6 years software development experience, he is a professional and efficient developer that specializes in PHP, C# and web technologies.
    Currently, he is based in Xinjiang, responsible for the development and maintenance of a client's PHP sites and .Net systems.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n \n

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    \n \"Leon\"\n <\/div>\n
    \n Project Leader: Leon<\/strong>\n <\/div>\n
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    Leon is responsible for communication with customers about software architecture, development planning, observing and optimizing team workflow.<\/p> <\/div>\n <\/div>\n\n\n <\/div>\n

    \n
    \n
    \n \"Keyon\"\n <\/div>\n
    \n Senior UX\/UI Designer: Keyon<\/strong>\n <\/div>\n
    \n

    Keyon is working as a UI\/UX designer in the project. He is a senior designer with over 8 years' experience, capable of the whole process of UI&UX design like: requirements, mind map drawing, wire frame drawing, visual design and design handoff. He also has experience in product management,\u00a0 requirements analysis and product structure definition.<\/p> <\/div>\n <\/div>\n\n\n <\/div>\n

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    \n \"Linda\"\n <\/div>\n
    \n Senior QA Engineer: Linda<\/strong>\n <\/div>\n
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    With 10 years\u2019 experience, Linda is proficient in software testing theoretical knowledge and practice. She is good at software functional testing, performance testing, and automated testing of interfaces and UIs.
    She is responsible for the testing and quality control of each iteration,\u00a0 implement automated testing and improve the efficiency of problem discovery and problem solving.<\/p> <\/div>\n <\/div>\n\n\n <\/div>\n

    \n
    \n
    \n \"Peter\"\n <\/div>\n
    \n Senior PHP & .NET Developer: Peter<\/strong>\n <\/div>\n
    \n

    Peter has been working closely with clients since 2019. With over 6 years software development experience, he is a professional and efficient developer that specializes in PHP, C# and web technologies.
    Currently, he is based in Xinjiang, responsible for the development and maintenance of a client's PHP sites and .Net systems.<\/p> <\/div>\n <\/div>\n\n\n <\/div>\n <\/div>\n

    <\/div>\n \n <\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    + 5 Experts<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    To address all the client\u2019s requirements, Shinetech assembled a cross-functional team consisting of\u00a0 UX\/UI designer, .Net developers and testers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Similar Work<\/b><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Data Support\/Maintenance for a Financial Advisory Company for 3+ Years<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    For over 3 years, each day, Tim processes different types of live financial data according to\u00a0the continuous and changing requirements from tens of financial analysts, help them judge the investment trends and make precise predictions.

    The types of data format include SQL server, Mango DB, PostgreSql, mariadb and Neo4j.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Insurance Management System Development to Increase Business Agility <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Leo, specializing in SharePoint development, has been serving the Insurance broker company for over 7 years.<\/p>

    He is responsible to build and maintain a cloud based insurance management system that has replaced client\u2019s 20-year-old intranet systems, and supports insurance policy inquiries from hundreds of users from client\u2019s subsidiaries.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    System Maintenance for a Financial Credit Services Provider <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Client is an Australia-headquartered global provider of financial credit products and services. We built a 5-developer team responsible for the insurance and loan related software development. Tasks include:<\/p>

    • Customer support<\/li>
    • Operation and maintenance<\/li>
    • Data support\/collation\/report<\/li>
    • Custom development according to business changes<\/li>
    • Rules compliance and security inspection<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Contact Us to Start Free Trial<\/b><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      We aim to reply as soon as we can. Instant reply? Call us now.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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