{"id":13494,"date":"2023-04-25T06:14:06","date_gmt":"2023-04-25T10:14:06","guid":{"rendered":"https:\/\/www.shinetechsoftware.com\/?p=13494"},"modified":"2023-06-28T04:24:41","modified_gmt":"2023-06-28T08:24:41","slug":"10-questions-to-ask-during-the-exploratory-call","status":"publish","type":"post","link":"https:\/\/shinetechchina.com.cn\/en\/our-insight\/10-questions-to-ask-during-the-exploratory-call\/","title":{"rendered":"10 questions to ask during the exploratory call"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13494\" class=\"elementor elementor-13494\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0af31e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0af31e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31e72e6e\" data-id=\"31e72e6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43a60098 elementor-widget elementor-widget-heading\" data-id=\"43a60098\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">10 questions to ask during the exploratory call<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4ca9b elementor-widget elementor-widget-text-editor\" data-id=\"5a4ca9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Exploratory calls are one of the most important first contact procedures when starting to work with a new customer. Usually an account manager and a team or branch manager attend the call from Shinetech. The customer can bring as many people they deem necessary.<\/p>\n<p>The account manager is in charge of the administration details, while the team or branch manager discusses the technical aspect of the project.<\/p>\n<p>The account manager is usually the one who presents Shinetech and our company values. They also ask the following questions:<\/p>\n<ol>\n<li>Are you familiar with Agile development principles?<\/li>\n<li>Have you worked with a remote team before?<\/li>\n<li>Can you elaborate your expectations?<\/li>\n<li>What timeline do you have planned for this project?<\/li>\n<\/ol>\n<p>After discussing these four crucial questions, the team or branch manager takes over the conversation to further explore the project\u2019s technical aspect. The questions a branch manager asks are:<\/p>\n<ol>\n<li>What technology stack are you planning to use?<\/li>\n<li>Why this particular technology stack?<\/li>\n<li>Can you walk us through your vision for this software?<\/li>\n<li>Will this software be standalone or should it work well with some other software?<\/li>\n<li>How will this software impact your business processes and goals?<\/li>\n<li>What is the long term plan you have for this piece of software?<\/li>\n<\/ol>\n<p>During exploratory calls, it is important to find a common ground with the potential customer and seek to understand how the software will impact their business. To develop the software that will help the customer long-term, we need to understand its business impacts. Software practicality and effectiveness are the most important characteristics, the technology is there for support.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc4c353 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc4c353\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d5aeb31\" data-id=\"2d5aeb31\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4711e488 elementor-widget elementor-widget-heading\" data-id=\"4711e488\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you have a project you'd like to discuss with our developers?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf6d05e elementor-widget elementor-widget-text-editor\" data-id=\"4bf6d05e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Leave us a detailed message in the contact form below, and we will get back to you in one business day.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48ee04ee elementor-widget elementor-widget-shinetech-form\" data-id=\"48ee04ee\" data-element_type=\"widget\" data-widget_type=\"shinetech-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \n<script>\n    window.onload = 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